Our Commitment:

At BabyO, we are committed to providing exceptional and friendly customer service. We choose our product range carefully with Mums in mind and endeavour to make your shopping experience pleasurable and hassle free.


We do our best to make sure that products listed on our web site are in stock (however we cannot guarantee this at all times) and that pricing is true and correct. If for any reason you are unsure about a product, wish to check availability or, the stated price please call us to confirm.


Delivery: We endeavour to dispatch your order within 48 hrs of receiving the order and standard delivery times are between 2 – 4 working days. In the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 1 business day to arrange an agreeable alternative item, back order or full refund at your discretion.

Pick Up: All customers who order via the website are most welcome to pick up their order in store thus saving on delivery fees. Please call us at the time of ordering to inform us if you wish to pick up, so that we can arrange to have the goods ready for you.